In-Depth Guide
The Journey to a Safe, Healthy Home
Initial Intake, Evidence Mapping, & Consultation
Your process begins the second you submit your details onto **house-claims.com**. Our dedicated UK-based housing specialists immediately review your landlord classification to ensure you are a valid social housing or council tenant.
We work closely with you to catalogue all historical evidence, including text logs, written letters, official complaint emails, and smartphone photos of active damage. This data structure lays an unshakeable foundation for establishing a breach of the **Landlord and Tenant Act 1985**.
- Direct validation of landlord complaint records
- Review of photos documenting active systemic defects
- Establishing the 1-month statutory ignored warning window
Independent Surveyor Assessment & Protocol Execution
Once your eligibility track is greenlit, your file is transferred to an expert panel of independent housing disrepair solicitors regulated by the **Solicitors Regulation Authority (SRA)**.
At zero upfront cost to you, they dispatch a certified, independent structural building surveyor to inspect your home. This surveyor drafts an official, comprehensive **Schedule of Disrepair**, documenting precisely how the living conditions breach the **Homes (Fitness for Human Habitation) Act 2018**. This document carries immense legal weight, detailing every failure from toxic mould spores to structural gaps.
- Comprehensive expert surveyor assessment covering every room
- Official scheduling of required legal repair protocols
- Firm legal notification served directly to your housing provider
Legal Repair Enforcement & Compensation Release
Equipped with the surveyor's official report, your panel solicitors file an explicit, time-bound legal notice demanding a binding remediation timeline. Landlords who fail to comply face rapid escalation to the county court.
Simultaneously, your panel legal representation calculates your retroactive damages claim payout, accounting for physical property damage, personal suffering, and health implications. Under the ironclad protection of a **No Win No Fee Agreement**, you receive fully completed property repairs paid in full by your landlord, with legal fees capped at a maximum of 25% inclusive of VAT solely if your financial payout is successfully secured.
- Court-enforceable remediation timelines bound to your landlord
- Financial settlement payout tracking an average of £6,512
- Absolute preservation of your long-term tenancy security rights
